What is the Difference Between a Reseller and a Referrer?

Being a Reseller of AVANSER means that you are adding AVANSER services to the suite of services that you already provide to your clients.  You maintain the relationship with your clients, including the billing relationship. You are responsible for the sales and support needs for your clients, and AVANSER deals directly with you to help you support your clients.  AVANSER will invoice you in bulk and you can then add your existing services as you invoice your clients.

Being a Referrer of AVANSER means that you are introducing businesses to AVANSER for AVANSER to manage directly.  We can keep you involved in the conversation if that works for you, but AVANSER will support and invoice the businesses you introduce directly.  If eligible, we will pay you commissions on the spend of the clients you introduce.

Keep reading to find out more about each program;

RESELLER Program

Being a reseller of AVANSER provides you with the tools to supply effective call tracking solutions to your clients. Ideal for any business that wants to: 

• Include call tracking as a value added service for their customers.
• Drive phone calls and SMS to their customers, and demonstrate the effectiveness and ROI of those communications.
• Add a new revenue stream into your business.
• Manage the experience of your customers.
• Own the billing relationship with the clients.

Here are some of the key benefits your business will gain:

Show your worth! In an ever increasing competitive environment Service Providers need to demonstrate the return on investment they are generating for their clients. Phone calls are a fantastic way to measure conversions.  

Fast solutions delivered accurately. AVANSER gives you easy to use tools so that you can get what you need, when you need it without having to wait in queues. Backed by our dedicated Support Services if your team needs assistance or customisation.

Emphasize your brand. Customers can quickly lose sight of the full benefit your service is providing. It’s important to remind them who generates their calls and makes their call tracking work.

Provide clients their complete data landscape. Resellers of AVANSER can use call tracking as a single piece of a larger solution for their clients. AVANSER tracking data integrates into 3rd party platforms, ensuring that your call data can have the biggest impact for you and your clients.

AVANSER Reseller Features

White Labeling 

AVANSER offers your business white labeling, with your branding.

Cloud Based Call Centre ARTIC 

AVANSER’s Real Time Intelligent Call Center or simply ARTIC, is a cloud based call centre solution providing unprecedented analytics & insight about where your calls came from and how they were handled by your teams in real time.

Call Transcription SCRIBE 

AVANSER’s Scribe lets you transcribe your recorded calls and analyse conversations. Ideal for digital marketers looking to ensure they are bidding on the keywords being used by customers.

• Speech to text conversion in seconds
• Word Cloud creation for identifying conversational keywords
• Split channel recording for improved accuracy

SIP Connections

Use your internet connection to receive and make calls with AVANSER SIP credentials, the smart, reliable and cost-effective way to connect your business. AVANSER SIP is a cloud based phone product giving your business greater control over the call and eliminating the need for an answerpoint.

Call Analytics Portal

The AVANSER Online Portal provides information about your company’s call activity. The data is uniquely your own, and will give you a distinct advantage over your competitors who are without this information.

Self Set – Up Your own Numbers

Create and manage your tracking numbers: GEO Local, 1300, 1800, 13, Virtual Mobile Numbers.

Create and manage dynamic codes to swap numbers on your client’s websites.

• Create and Manage your Analytics and Adwords integrations.
• Create and manage users for the AVANSER Portal.

AVANSER’s API Suite

In addition to our direct integrations, our API suite puts the full power of AVANSER in your hands.

• Get your data where you need in, when you need it, in the format you need it in.
• Build custom reports using AVANSER data.
• Allow your customers or staff to make tracked phone calls or send tracked SMS from within your own system.
• Provision tracking numbers and services through your own systems.
• Automate your reporting.

3rd Party Integrations 

To make sure you can get the most out of your call data, the re-seller solution comes complimentary with direct integrations into Google Analytics and Google Ads.

Our Data Works With Many Popular Platforms…

Account Manager & Support Services

We want to empower you, not abandon you. Every AVANSER reseller gets an Account Manager as their relationship manager at AVANSER, as well as access to our experienced support services team.

Training

Ensure you accomplish your call tracking goals. You and your team will have access to AVANSER call tracking training;

• Understand AVANSER’s reports and the insight they provide about yours and your client’s business.
• Confidently setup tracking numbers and dynamic codes for your client’s websites. 
• Perform basic troubleshooting.
• Access AVANSER Support Services when you need it.

If you ever need a refresher, your Account Manager is there when you need them. 

REFERRER Program 

We also have a Referrer Program which offers a commission structure. Generate a passive income stream which continues as long as the client remains with AVANSER.

AVANSER welcomes businesses from various industries to become Resellers and Referrers.  

AVANSER prides itself on being a bespoke solution designed and built in house. If you need anything that isn’t listed here simply let us know and see what we can do to meet your needs.

Our Data Works With Many Popular Platforms…